Everything you need to know about orders, shipping, returns, and more.
Once we confirm the return, send the product back to us using India Post:
Hyderabad, Telangana,
India – 500001
After we receive and inspect the item, your refund will be processed the same day. Please note that shipping charges are non-refundable — only the product amount is refunded. The amount may take 7–10 working days to appear in your account due to standard banking timelines.
Once you have the video, send it to us via WhatsApp at +91 943709889 or email at admin@inbiker.com. Our team will review the footage and dispatch a replacement within 4–10 working days. The replacement will be sent as a fully prepaid order — there’s nothing for you to pay
My product arrived broken — can I get a replacement?
Yes, absolutely. If your product was damaged during transit, we’ll send you a replacement at no cost.
Send the video to us via WhatsApp at +91 943709889 or email at admin@inbiker.com within 3 days of delivery. After our team reviews it, your replacement will be dispatched within 4–10 working days as a fully prepaid order.
Share the video with us within 3 days of delivery via WhatsApp at +91 943709889 or email at admin@inbiker.com. Once reviewed, we’ll send the correct product within 4–10 working days as a fully prepaid order.
Shipping
Which courier services do you use?
We ship exclusively through trusted carriers to ensure your order arrives safely and on time:
All shipments are fully insured. If anything arrives damaged in transit, we’ll send a replacement — no courier claims or paperwork needed on your end.
What shipping options are available?
📦 Normal Shipping
Standard delivery for individual orders. Estimated delivery in 4–7 business days after dispatch.
🏭 Bulk Shipping
Available for large or wholesale orders. Get in touch with us for bulk shipping rates and timelines.
How long does delivery take?
Orders are processed within 4–7 business days. Once dispatched, estimated delivery is 4–7 business days depending on your location. You’ll receive a tracking number by email within 24 hours of dispatch.
Please note that orders are not processed or dispatched on weekends or public holidays. During peak periods, there may be a slight delay, but we’ll keep you informed.
Payments
We offer multiple payment options to make checkout as convenient as possible:
- Cash on Delivery (COD)
- Credit Card
- Debit Card
- UPI Payments
All card and UPI payments are processed securely through our payment gateway. We do not store or have access to your card details at any point.
Is Cash on Delivery available for all orders?
Yes, Cash on Delivery (COD) is available across India. Simply select COD at checkout and pay when your order arrives at your door. No prepayment required.
Warranty
Do your products come with a warranty?
Yes. Warranty and guarantee cards are included with applicable products. These can be presented directly to the brand’s authorised service centre in your city to claim warranty support.
If you have any questions about the warranty coverage for a specific product before purchasing, feel free to reach out to us and we’ll clarify everything upfront.
Still have questions?
Can’t find the answer you’re looking for? Reach out to us directly and we’ll get back to you promptly.
